Base de coneixements per a visitants

Cerca i reserva Necessito ajuda per organitzar un viatge de vins personalitzat de diverses etapes Com puc trobar l'experiència Winalist que m'encaixa? Tinc una pregunta sobre un amfitrió o una experiència Puc reservar diverses experiències alhora? No puc confirmar la meva reserva Què és la sol·licitud de reserva? Quant de temps té un amfitrió per acceptar o rebutjar la meva sol·licitud de reserva? Vull reservar una estada completa a mida, em podeu ajudar? Tinc una sol·licitud especial, com la puc enviar? I have a pet, will it be accepted? Is the creation of an account mandatory to book an experience? Are there any additional costs to be expected?

Les teves reserves No he rebut el meu correu electrònic de confirmació Quins documents he de presentar a l'amfitrió el dia D? Puc modificar la meva reserva un cop confirmada? Puc afegir o convidar més persones a la meva reserva un cop confirmada? How long in advance can I book an experience? How long before an experience can I book? I have questions for my host, can I contact him before booking? How long before the experience should I show up? May I cancel my reservation ? What are the cancellation conditions on Winalist? In case of bad weather, is it possible to postpone my experience? How do I view my booking history?

Pagaments, preus i reemborsaments What payment methods are accepted on Winalist? When will I be charged for my reservation? If a reservation is canceled by a host, how is the refund? How soon will I receive a refund for my reservation? Can I pay in the currency of my choice? I need an invoice What are the conditions to be reimbursed? Am I charged as part of a reservation request before I even receive the response?

Targeta regal Com puc comprar targetes regal de Winalist? Per què oferir una targeta regal de Winalist? Puc triar l'import de la targeta regal? Vull oferir un regal original, què me'n dius de les experiències Winalist? Quant de temps trigo a rebre la targeta regal? Quant de temps és vàlida la targeta regal? La targeta regal es pot utilitzar diverses vegades? És vàlid per a totes les experiències enoturístiques del lloc web? És reemborsable o bescanviable? Què passa si vull oferir una experiència en particular? M'agradaria oferir-ho com a regal d'empresa, és possible? He perdut la targeta regal que m'havien ofert... Can I order bulk gift cards?

Ressenyes d'experiència How to leave an opinion on an experience? What is the use of leaving an opinion on an experience? Can I change my review after posting it? Can I find my old notices left in my account? I saw that the host answered me, can I answer him back?

Reserva per a grups Do you manage group requests? Do you offer special rates for groups? How many people do you think you should be dealing with as a group? Do you manage corporate events (works councils, team-building, etc.)? Is it possible that you take care of transport and accommodation?