Ajuda sobre: Les teves reserves
No he rebut el meu correu electrònic de confirmació
Els correus electrònics de confirmació s'envien automàticament. Reviseu la carpeta de cor...
Quins documents he de presentar a l'amfitrió el dia D?
El dia de la vostra experiència, només heu de presentar la confirmació de la reserva, impresa...
Puc modificar la meva reserva un cop confirmada?
És possible que vulgueu canviar d'opinió o de programa i modificar la vostra reserva. Per ...
Puc afegir o convidar més persones a la meva reserva un cop confirmada?
Un cop confirmada la reserva, no és possible convidar persones addicionals a una experiència o...
How long in advance can I book an experience?
It depends on how long the Winalist host has filled in their availability calendar. Most of the ...
How long before an experience can I book?
It depends on the closing date and time before the start of the experience accepted by the host....
I have questions for my host, can I contact him before booking?
When a confirmation request is necessary, you have the possibility of exchanging with your host a...
How long before the experience should I show up?
We advise you to arrive 15 minutes before the experience so that it can start at the scheduled t...
May I cancel my reservation ?
Yes, it is possible to cancel a confirmed reservation at any time, subject to the cancellation c...
What are the cancellation conditions on Winalist?
Cancellation conditions are defined by the host. The latter has the choice between flexible cance...
In case of bad weather, is it possible to postpone my experience?
If the weather is likely to affect your safety, before or during the experience, the professional...
How do I view my booking history?
To consult your past reservations, go to your account, at the top right of the Winalist site. Cl...
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